24 December 2008

Google: No Support for Blogger.com

Update 9:44 PM. Evidently the squeaky wheels gets the grease. My Endangered Spaces blog is now allowing me to edit my posts. I still cannot export my blog, but I will settle for one miracle at a time.

I have been unable to edit posts on my blog, Endangered Spaces since 12/19. I also cannot export the blog.

I have been to the Help groups and reported the error (bx) code to http://groups.google.com/group/blogger-help/web/report-your-bx-code-bug-here. There are so many people having problems with these codes and no one is there from Google to help. There are some bloggers (God bless them!) that are trying to help, but they cannot handle Blogger issues.

I had a comment on one of my blogs about my profile being inaccessible. It was set to private. My profile has been public for four years. I have a link from everyone of my blogs to my profile. Then I noticed that in my profile, the ABOUT ME section was about someone else.

People with custom domains hosted on Blogger are also having problems. I hate to be a pessimist, but it is like Blogger is going to implode.

I would suggest that everyone who uses Blogger (blogspot) protect themselves:

Under BASIC SETTINGS there is a export blog function that has been added. I would advise everyone to backup their posts and comments using this option.

Under LAYOUT EDIT HTML, check expand widgets and copy and paste your complete template to a text editor (like notepad). Do not use Word for this.

VIEW BLOG and highlight your sidebars, one at a time. View SELECTION SOURCE (on browser menu VIEW) and copy and past your widget contents to a text editor (like notepad). Do not use Word for this.

If you do these things, you can recreate your blog if Blogger does breakdown. What a Christmas that would be, huh?

Anyone else having problems?

----------------------My BX code-----------------------------

We're sorry, but we were unable to complete your request.

When reporting this error to Blogger Support or on the Blogger Help
Group, please:

* Describe what you were doing when you got this error.
* Provide the following error code and additional information.

Additional information
blogID: 18857559
host: www.blogger.com
uri: /posts.g

This information will help us to track down your specific problem and
fix it! We apologize for the inconvenience.



storyteller said...

I'm sorry to learn of your Blogger problems and hope you'll eventually get the help you need to fix things. I appreciate your suggestions ... and have set about to follow them. I'd already 'backed up' my templates and imported them into WordPress as a 'backup' ... but there are significant issues including no sidebar widgets.

I'm unfamiliar with Notepad ... and am wondering how to SAVE the template and widget info ... ansi, unicode, unicode big endian, or UTF-8. What would you suggest?

Thanks again for the 'heads up'
Hugs and blessings,

CyberCelt said...

@storyteller-my blogs had UTF-8 in the heading so I save it as that. Make sure you export your blog so you get posts and comments.

My complaining (post) did something, because EndangeredSpaces just started working again.

Anonymous said...

In my experience Google just aren't really big on support full stop. They have great products but one they're released pretty much leave you to sink or swim. It's the same with YouTube, Adsense and everything else they control, I'm afraid.

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